1. Introduction
Welcome to Self Publishing USA.
These Terms and Conditions govern your access to and use of the Self Publishing USA website, located at selfpublishingusa.com, and the services offered through our platform.
In these terms, “Self Publishing USA,” “we,” “us,” and “our” refer to our business, while “you,” “your,” and “user” refer to anyone visiting our website or purchasing or using our services.
These Terms and Conditions should be read alongside our Privacy Policy, which explains how we collect, use, and protect personal information.
By accessing our website, contacting our team, or purchasing our services, you acknowledge that you have read and understood these terms. If you do not agree with them, please discontinue use of our website and services.
For questions or concerns, you may contact us using the details provided in the Contact Us section.
2. Our Services
Self Publishing USA provides publishing-related services that may include:
- Book publishing and publication assistance
- Manuscript editing and proofreading
- Book formatting and interior layout
- Custom book cover design
- Book printing and print-ready file preparation
- Amazon Kindle Direct Publishing (KDP) assistance
- Ghostwriting and manuscript development
- Audiobook production
- Book marketing and promotional support
3. Eligibility and Acceptance of Terms
By using our services, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are purchasing services on behalf of a business, organization, or another individual, you confirm that you have the authority to act on their behalf.
Our services are not intended for individuals who are legally prohibited from entering into the relevant agreement. We may decline a request or restrict access where required by law or where these terms have been violated.
4. Subscriptions and Communications
You may have the option to subscribe to newsletters, promotional updates, publishing tips, service announcements, or other communications from Self Publishing USA.
By subscribing, you agree to receive the selected communications, subject to applicable consent requirements.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or contacting us directly.
Opting out of promotional communications will not prevent us from sending necessary messages concerning an active project, payment, order, or other service-related matter.
5. Orders and Purchase Policy
When requesting or purchasing our services, you may need to provide information such as your name, contact details, project requirements, billing information, manuscript files, and other materials necessary to complete your order.
You are responsible for ensuring that the information and materials you provide are accurate, complete, and submitted in a timely manner.
Before placing an order, please review the applicable service description, package inclusions, pricing, delivery estimates, and revision terms.
An order may be declined, paused, or canceled where reasonably necessary due to service unavailability, an apparent pricing or listing error, incomplete information, suspected fraud, unauthorized transactions, or other legitimate operational or legal reasons. Where payment has already been collected, any applicable refund will be handled according to our refund policy and applicable law.
6. Payments and Third-Party Payment Providers
Payment terms, accepted payment methods, and any applicable charges will be communicated during the purchasing process or in your service agreement.
We may use third-party payment providers to process transactions. When you make a payment, relevant information may be shared with the provider as necessary to complete the transaction, verify payment, and prevent fraud.
Your use of a third-party payment service may also be subject to that provider’s terms and privacy policy.
Unless otherwise agreed in writing, work may begin after the required payment or deposit has been received and the necessary project information has been provided.
Any additional work outside the agreed scope may require a separate quotation or additional payment, which will be communicated to you before proceeding.
7. Promotional Offers
Self Publishing USA may occasionally offer discounts, promotional campaigns, special packages, or other marketing offers.
Each promotion may have its own eligibility criteria, validity period, limitations, and redemption instructions. Promotional offers cannot be assumed to apply to every service or order.
Where the terms of a specific promotion conflict with these general terms, the specific promotional conditions will apply to that offer to the extent permitted by law.
We reserve the right to modify or discontinue promotional offers in accordance with applicable law and any commitments already made to eligible customers.
8. Project Requirements and Client Responsibilities
To help us complete your project effectively, you agree to:
- Provide accurate project details, instructions, and reference materials.
- Submit manuscripts, images, and other required files in the agreed formats.
- Confirm that you have the necessary rights and permissions to use all supplied materials.
- Review drafts, proofs, and deliverables within the agreed review period.
- Communicate feedback and revision requests clearly.
- Respond to questions or requests for approval in a timely manner.
- Make payments according to the agreed schedule.
9. Revisions and Customer Approval
Revision allowances, deadlines, and included changes may differ depending on the service or package purchased. The applicable revision terms will be provided in the service description, quotation, or written agreement.
Where revisions are included, you should submit your feedback within the stated review period and identify the changes needed as clearly as possible.
Revisions are intended to address work that does not reasonably match the agreed project requirements. Requests that substantially change the original brief, introduce new services, or require extensive additional work may be treated as out-of-scope work and may involve additional charges.
You are responsible for reviewing and approving final materials before publication or printing. Once you approve a final proof or deliverable, subsequent changes may require additional work and charges.
We encourage you to retain copies of your manuscripts, project files, and final deliverables for your own records.
10. Refund and Cancellation Policy
We aim to provide services that reflect the agreed scope and requirements. If you have concerns about an order, please contact us promptly so we can review the issue and discuss an appropriate resolution.
Refund eligibility depends on the nature of the service, the stage of the project, the work already completed, the applicable written agreement, and relevant consumer protection laws.
10.1 Cancellation Requests
If you wish to cancel an order, you must contact us as soon as possible.
If work has not yet begun, we will review your request under the applicable cancellation terms. If work has already started, any refund may take into account the work completed, resources committed, and costs incurred, subject to applicable law and the agreement for your order.
A change of mind does not automatically entitle a customer to a refund for work already performed or costs already incurred. However, nothing in these terms excludes any cancellation or refund rights that cannot legally be waived.
10.2 Work That Does Not Meet Agreed Requirements
If you believe a deliverable does not meet the requirements confirmed at the time of purchase, please provide a written explanation and relevant supporting details.
We may review the original instructions, submitted materials, communications, and delivered work. Where appropriate, we may offer corrections, revisions, re-performance of the affected work, or another reasonable resolution.
Refunds will be considered in accordance with the circumstances of the case, the applicable agreement, and the law.
10.3 Situations Requiring Review
When assessing a refund request, we may consider:
- Whether the original project requirements were clearly communicated.
- Whether the required materials and information were provided.
- Whether the delivered work substantially matches the agreed scope.
- Whether an opportunity to correct an identified issue was provided.
- Whether delays resulted from our work, the customer’s actions, or external circumstances.
- The amount of work completed before cancellation or the complaint.
- Any applicable statutory consumer rights.
10.4 Delays
Estimated delivery dates will be communicated according to the scope and requirements of your project. If we anticipate a significant delay, we will make reasonable efforts to inform you and discuss the available options.
If a delay attributable to us materially affects your order, we will review the circumstances and consider an appropriate resolution under the service agreement and applicable law.
Delays caused by missing client materials, delayed feedback, scope changes, or third-party platform decisions may affect the timeline.
10.5 Refund Processing
If a refund is approved, we will communicate the amount and the expected processing method. The time required for the funds to appear in your account may depend on your payment provider or financial institution.
Nothing in this section limits any refund or other rights provided to consumers by applicable law.
11. Delivery and Project Timelines
Delivery estimates depend on the service purchased, project complexity, manuscript length, printing quantity, revision requirements, and the timely receipt of materials and approvals.
Any timeline provided before the project begins is an estimate unless explicitly confirmed as a binding deadline in writing.
For printing and publication-related services, production and distribution may also depend on external providers, printing facilities, retailers, or publishing platforms.
We will make reasonable efforts to meet agreed timelines and communicate material changes when they arise.
12. Intellectual Property and Ownership
12.1 Customer Materials
You retain ownership of the original manuscripts, photographs, artwork, and other materials that you own and provide to us.
By submitting materials for a project, you grant Self Publishing USA permission to use, reproduce, edit, format, or otherwise process those materials only as reasonably necessary to provide the requested services, subject to the applicable agreement.
You represent that you own or have obtained the necessary rights and permissions for any materials you provide.
12.2 Project Deliverables
Ownership and usage rights for completed deliverables will be governed by the applicable service agreement, package terms, and payment conditions.
Where the agreement provides that rights in a deliverable transfer to you upon full payment, that transfer will be subject to the agreement and any third-party rights or licenses that apply.
Third-party fonts, stock images, software, templates, and other licensed materials may remain subject to their original license terms.
12.3 Website Content
Unless otherwise indicated, the text, branding, graphics, design elements, and other materials created for or displayed on the Self Publishing USA website are owned by or licensed to the relevant rights holder.
You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without prior written permission, except where permitted by law.
13. Copyright Policy
Self Publishing USA respects intellectual property rights and expects customers and website users to do the same.
If you believe that content appearing on our website infringes your copyright, please contact us with a description of the protected work, the material in question, your contact information, and information reasonably necessary to assess the claim.
We will review valid notices and take appropriate action where warranted.
Submitting knowingly false or misleading infringement claims may result in legal consequences under applicable law.
14. Website Use and Restrictions
You agree to use our website and services lawfully and responsibly. You must not:
- Violate applicable laws, regulations, or the rights of others.
- Submit fraudulent, deceptive, or knowingly inaccurate information.
- Impersonate another person, business, or organization.
- Send unauthorized spam or other unsolicited promotional material.
- Upload malicious software, viruses, or harmful code.
- Attempt to gain unauthorized access to our systems, accounts, servers, or databases.
- Interfere with website security, availability, or normal operation.
- Use automated tools to extract, copy, or monitor website content in a manner that violates applicable law or our rights.
- Copy or exploit protected content for unauthorized commercial purposes.
- Use our services to infringe copyright, trademarks, privacy rights, or other legal rights.
- Engage in harassment, threats, fraud, or other unlawful conduct through our website or services.
15. Analytics and Website Technologies
We may use analytics tools and similar technologies to understand website traffic, monitor performance, and improve the user experience.
These tools may collect technical information and website interaction data according to their configurations and applicable privacy requirements.
Further details about personal information, cookies, and applicable choices are provided in our Privacy Policy.
16. Third-Party Websites and Services
Our website may contain links to external websites, publishing platforms, retailers, payment providers, or other third-party services.
These services are independently operated and may have their own terms, policies, fees, and requirements. Self Publishing USA does not control their operations or guarantee their availability, decisions, or performance.
You are responsible for reviewing the relevant terms and policies before using external services or submitting information to them.
17. Publishing Platform and Marketing Disclaimer
We may assist with preparing books for platforms such as Amazon Kindle Direct Publishing and with other publishing, distribution, or marketing activities.
However, third-party platforms retain control over their approval processes, policies, algorithms, fees, distribution decisions, and account requirements.
We do not guarantee publication approval, sales volume, rankings, reviews, marketing results, revenue, bestseller status, or acceptance by any retailer or distributor unless a specific written agreement expressly states otherwise and such a commitment is legally permissible.
You remain responsible for reviewing final publication materials, confirming their accuracy, and ensuring compliance with the rules of the platforms you choose to use.
18. Disclaimer of Warranties
To the extent permitted by law, our website and its general information are provided on an “as available” basis. We make reasonable efforts to maintain accurate information and reliable website operations but cannot guarantee that the website will always be uninterrupted, error-free, or free from technical vulnerabilities.
Service-specific commitments will be governed by the relevant quotation, package description, or written agreement.
Nothing in these terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded under applicable law.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Self Publishing USA will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.
Where permitted by law, our liability for a claim relating to a particular paid service will be assessed in light of the relevant agreement, the circumstances of the claim, and the amount paid for the affected service.
We are not responsible for losses arising solely from independent third-party platform decisions, interruptions outside our reasonable control, or materials and instructions supplied incorrectly by a customer.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable rights relating to fraud, intentional misconduct, or non-excludable consumer protections.
20. Suspension and Termination
We may suspend or terminate access to our website or services where reasonably necessary because of a material breach of these terms, suspected fraud, security concerns, unlawful activity, non-payment, or another legitimate reason.
Where appropriate and legally permitted, we will provide notice and an opportunity to address the issue.
You may discontinue use of our website at any time. If you have an active order or agreement, any cancellation, outstanding payment, or refund will be handled under the applicable terms and law.
Provisions that are intended by their nature to continue after termination, including intellectual property, payment obligations, liability limitations, and dispute-related provisions, will remain applicable to the extent permitted by law.
21. Governing Law and Disputes
These Terms and Conditions are subject to the applicable laws of the jurisdiction identified in our service agreement or other relevant legal documentation.
If a dispute arises, we encourage you to contact us first so that both parties can attempt to resolve the matter in good faith.
Where a dispute cannot be resolved informally, it may be handled through the courts or other dispute-resolution procedures with appropriate jurisdiction, subject to mandatory consumer protection laws and any valid written agreement.
22. Changes to Our Services
We may update, improve, discontinue, or modify website features and service offerings from time to time.
Where a change materially affects an existing paid order, we will handle the matter in accordance with the relevant agreement and applicable law.
We are not responsible for temporary website interruptions caused by maintenance, technical issues, or events beyond our reasonable control, subject to any legal obligations that apply.
23. Amendments to These Terms
We may revise these Terms and Conditions to reflect changes in our business, services, website functionality, or legal obligations.
The latest revision date will appear at the beginning of this page. We encourage you to review the terms periodically.
Where required by law, we will provide notice of material changes or obtain any necessary consent. Continued use of our website after updated terms take effect will be subject to the requirements of applicable law.
24. Severability and Waiver
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.
Our failure to enforce a provision immediately does not mean that we waive the right to enforce it later.
Any waiver must be interpreted according to its terms and applicable law.
25. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any applicable written service agreement, quotation, or package terms, govern your use of our website and services.
If a specific written agreement conflicts with these general terms, the documents will be interpreted according to their applicable provisions and governing law.
26. Contact Us
If you have questions about these Terms and Conditions, our services, order requirements, or any other matter covered by this agreement, please contact Self Publishing USA.
We appreciate your interest in Self Publishing USA and look forward to supporting your publishing journey.
- Website: selfpublishingusa.com
- Email: hello@selfpublishingusa.com
- Business Address: 16 Deerwood Avenue, Edison, NJ 08817, United States
27. Acknowledgment
By accessing our website or using our services, you acknowledge that you have had the opportunity to review these Terms and Conditions and agree to the terms applicable to your use of our website and services, subject to your rights under applicable law.
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