1. Introduction
Welcome to Self Publishing USA. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, communicate with our team, or use our publishing-related services.
Throughout this policy, the terms “we,” “us,” and “our” refer to Self Publishing USA, and “website” refers to our online platform at selfpublishingusa.com.
By accessing our website or using our services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific data-processing activities, we will request that consent separately.
2. Definitions
For the purposes of this Privacy Policy, the following terms have the meanings described below:
- Personal Information: Information that identifies or can reasonably be associated with an individual, such as a name, email address, telephone number, or billing address.
- Usage Data: Technical and behavioral information collected about how visitors interact with our website.
- Cookies: Small text files stored on your device that help websites remember preferences and understand website activity.
- Data Controller: The person or organization that determines why and how personal information is processed.
- Data Processor: A third-party service provider that processes personal information on behalf of a data controller.
- Data Subject: The individual whose personal information is collected or processed.
- User: Any individual who visits our website, contacts us, or uses our services.
- Services: Our book publishing, editing, formatting, printing, ghostwriting, audiobook production, marketing, and related services, as applicable.
3. Information We Collect
We may collect different categories of information depending on how you interact with Self Publishing USA.
3.1 Personal Information
When you submit an inquiry, request a quotation, purchase a service, or communicate with our team, we may collect information such as:
- Full name
- Email address
- Telephone or mobile number
- Billing and mailing address
- Book title, manuscript details, and project requirements
- Publishing preferences and service selections
- Payment-related transaction details
- Information included in messages, forms, or other communications you send us
3.2 Manuscripts and Project Materials
If you use our publishing services, you may provide manuscripts, book covers, illustrations, biographies, photographs, or other project-related materials.
We use these materials to perform the requested work, communicate with you about your project, and deliver the agreed services. We do not treat your manuscript as public content merely because you submit it to us.
Please avoid including unnecessary sensitive personal information in manuscripts or project files.
3.3 Usage Data
When you visit our website, certain technical information may be collected automatically, depending on your browser, hosting environment, and the tools we use. This information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and referring websites
- Date and time of access
- Time spent on particular pages
- Diagnostic information and website interaction data
3.4 Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to support essential website functions and, where enabled, analytics or advertising.
You may manage cookies through your browser settings and, where available, our cookie consent controls. Disabling certain cookies may affect some website features. Where required by law, non-essential cookies will be used only after the necessary consent has been obtained.
- Essential Cookies: Help the website function correctly and support security-related features.
- Preference Cookies: Remember certain settings and preferences.
- Analytics Cookies: Help us understand website traffic and visitor interactions.
- Advertising Cookies: Where applicable, help measure advertising performance or provide relevant promotions.
3.5 Information from Other Sources
Where permitted by law, we may receive limited information from service providers, payment processors, or other parties involved in delivering our services. We use such information only for relevant business, service, security, or legal purposes.
4. How We Use Your Information
Self Publishing USA may use collected information for the following purposes:
- To respond to questions, inquiries, and service requests.
- To provide book publishing, editing, formatting, printing, and related services.
- To review manuscripts and understand project requirements.
- To prepare quotations, proposals, invoices, and project updates.
- To process payments and maintain transaction records.
- To communicate with you about your account, order, or publishing project.
- To provide customer support and resolve complaints.
- To improve our website, services, and customer experience.
- To monitor website performance and troubleshoot technical problems.
- To protect our website, business, customers, and service providers against fraud, misuse, and unauthorized activity.
- To send service announcements or administrative communications.
- To send promotional messages, newsletters, or special offers where permitted by law and, where required, with your consent.
- To comply with legal obligations and enforce applicable agreements.
- To fulfill other purposes explained to you when information is collected or otherwise permitted by law.
5. How We Store and Retain Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
The retention period may vary depending on the type of information, the nature of your project, contractual requirements, and applicable law.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any applicable retention obligations.
6. How We Share and Transfer Information
We do not sell your personal information to third parties for their own independent marketing purposes. However, we may share relevant information in the following circumstances:
6.1 Service Providers
We may work with trusted third-party providers that help us operate our website and deliver services. These may include hosting providers, email platforms, analytics providers, customer support tools, and payment processors.
Such providers may access information only as reasonably necessary to perform their assigned functions and subject to appropriate contractual, confidentiality, or legal safeguards.
6.2 Legal Requirements
We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, a valid legal request, a court order, or a lawful request from a government authority.
6.3 Business Transfers
If Self Publishing USA undergoes a merger, restructuring, acquisition, financing, or sale of some or all of its assets, relevant information may be transferred as part of that transaction, subject to applicable privacy requirements.
6.4 Protection of Rights and Security
We may disclose information where reasonably necessary to investigate suspected fraud, enforce our agreements, protect our rights, or safeguard our customers, employees, service providers, or the public.
6.5 With Your Direction or Consent
We may share information with other parties when you request or authorize us to do so, or when another lawful basis permits the disclosure.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Although we work to protect your information, we cannot guarantee absolute security.
We encourage you to use secure communication channels when sharing confidential project materials or account information.
8. Third-Party Services and External Links
Our website may contain links to third-party websites, platforms, or services. These external services operate under their own privacy policies and practices.
Self Publishing USA does not control the privacy practices of independent third parties and is not responsible for their policies or website content. We encourage you to review the applicable privacy notice before providing personal information to any external service.
Where we integrate third-party tools into our website, their collection and processing of information may be governed by their own terms and privacy documentation.
9. Analytics and Advertising
We may use analytics services to understand website traffic, identify popular content, and improve our services. If enabled, these services may use cookies or similar technologies to collect information about visitor interactions.
We may also use advertising or remarketing services to measure campaigns or display promotional content on other platforms.
The providers involved may process information in accordance with their own privacy policies. We will implement consent mechanisms and other safeguards where required by applicable law.
You can manage available cookie preferences through our website’s consent controls, if provided, and adjust advertising or tracking settings through relevant third-party platforms.
10. Payment Processing
If we offer paid services, payments may be processed through third-party payment providers.
Payment providers may collect information required to process transactions, verify payments, prevent fraud, and comply with financial regulations. Their handling of payment information is governed by their own privacy policies and applicable terms.
Self Publishing USA may receive limited transaction details, such as payment status, transaction reference, billing information, or the amount paid. We do not intentionally store complete payment card security codes, and payment card information is handled according to the arrangements and systems used by our payment providers.
11. Communications and Marketing Preferences
We may contact you by email, telephone, or other communication channels to respond to inquiries, discuss project requirements, provide service updates, or communicate about an order.
Where permitted by law, we may also send newsletters, promotional information, or updates about our services.
You can opt out of promotional emails by following the unsubscribe instructions included in the message or by contacting us. Even if you opt out of marketing communications, we may still send essential messages related to an active project, payment, transaction, or legal obligation.
If you receive SMS messages from us, any applicable message frequency disclosures, messaging rates, and opt-out instructions will be provided through the relevant messaging program.
12. International Data Transfers
Depending on the service providers we use and the location of our operations, your information may be processed or stored in a country other than your country of residence.
Privacy laws may differ between countries. Where applicable law requires safeguards for international transfers, we will take reasonable steps to implement appropriate measures to protect the information being transferred.
13. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
We do not knowingly collect personal information from children without any consent or authorization required by law. If we become aware that personal information has been collected improperly from a child, we will take appropriate steps to review the situation and delete the information where legally required.
A parent or legal guardian who believes that a child has provided personal information to us may contact us using the details provided below.
14. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of personal information, where applicable.
- Objecting to or requesting restrictions on certain processing activities.
- Withdrawing consent where processing is based on consent.
- Requesting a copy of certain information in a portable format, where applicable.
- Opting out of promotional communications.
- Submitting a complaint to a relevant privacy or data protection authority.
15. Do Not Track and Browser Settings
Some browsers offer a “Do Not Track” setting. Because there is no universally adopted standard for responding to these signals, our website may not respond to every such request.
You can manage cookies and certain tracking technologies through your browser settings and any cookie preference tools made available on our website.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, data-handling practices, technology, or legal obligations.
When changes are made, we will update the “Last Updated” date at the beginning of this page. Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically to stay informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or need further information about our data-handling practices, please contact Self Publishing USA.
We will review privacy-related inquiries and respond in accordance with applicable legal requirements.
Thank you for trusting Self Publishing USA with your publishing journey.
- Website: selfpublishingusa.com
- Email: hello@selfpublishingusa.com
- Business Address: 16 Deerwood Avenue, Edison, NJ 08817, United States
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